Cancellation, Refund and Return policy
All policy cancellations and refunds are done according to the CMA guidelines and regulations. For cancellationsand refunds please contact our customer service centre at 22364444 or your nearest branch listed here.
For motor Cancellation the following conditions need to be satisfied:
- 1. Cancellation based on the insured request should be accompanied with a valid insurance policy or a cancellation certificate from ROP.
- 2. The premium refunds are calculated based on the:
a) New Insurance policy start date.
b) The date of cancellation certificate from ROP.