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Thank you for contacting MIC. We will respond to you at the earliest.
For any other General Enquiries, Please email us on

Claims FAQ

How can I intimate a claim to the Company?

We ensure that when you seek guidance during testing times, our representative will stand by your side and assist you to get your claim settled.

What documents do I require to file a claim?

Depending on the type of claim, we will require a few documents to process your claim. The below mentioned tabs clearly define the respective claim requirements needed.

  • Group Life Claim
  • Life Claim
  • Non-Motor Claim
  • Credit Life Claim
  • Medical Claim

Where should I submit all my claim documents?

All duly completed claim forms and documents can be submitted to the nearest Muscat Insurance Company SAOG branch office or couriered directly to the Head Office. For details kindly refer list of branches.

How will I know the status of my claim?

You can know the status of your Claim by calling our Dedicated Claims Handler on the number provided in our claims communications or Customer Helpline or write to us at